After many months of writing, proof reading and waiting for printing, I'm delighted that my book is now available. It's a very practical book, explaining why transparency is so important, followed by the details of experiments with various forms of transparency.
The book is based on my PhD research, but is expanded and extended, including an additional chapter to explain the importance of transparency within the wider context of accountability, responsibility and trust (ART). Here is a short extract from that new chapter:
Transparency as a Driver for Trust
.... I argue that although trust is complex, we can use system transparency to improve the quality of information available to users, which in turn helps to build trust. Further, organisational transparency drives both accountability and responsibility, which also bolster trust. Therefore transparency is an essential ingredient for informed trust. These relationships are illustrated in Figure 2.3.
System Transparency helps users better understand systems as they observe, interact or are otherwise affected by them. This informed understanding of system behaviour in turn helps users make appropriate use of systems.
System Transparency also supports accountability, by providing mechanisms that allow the system itself to offer some kind of ‘account’ for why it behaves as it does. It also provides mechanisms to facilitate traceability....
Organisational Transparency supports and encourages organisational accountability, and helps to develop a culture of responsibility....
Trust is built from a combination of informed system understanding, together with the knowledge that system providers are accountable and behave responsibly. Trust ultimately drives greater product acceptance and use....
In this book I also argue for the creation of transparency standards applicable to Autonomous Intelligent Systems (AIS) of all kinds. Standards will encourage transparency, and regulation may enforce it. This encourages business to develop cultures that embrace transparency in their processes and products.
Wortham, Robert H., Transparency for Robots and Autonomous Systems: Fundamentals, Technologies and Applications, The Institution of Engineering and Technology, 2020
ISBN-13: 978-1-78561-994-6 (eBook ISBN: 978-1-78561-995-3)